CANCELLATION POLICY

Last Updated: November 11, 2026

1. Cancellation Before Dispatch

If you wish to cancel an order, please contact us as soon as possible with your order number.

If the order has not yet been dispatched, we will make reasonable efforts to cancel it.

If cancellation is approved before dispatch, a refund will be issued to the original payment method.

2. Cancellation After Dispatch

Once an order has been dispatched, cancellation may no longer be possible.

In this situation, customers may request a return in accordance with our Returns & Refunds Policy.

3. Order Changes

If you need to change your order details, including the shipping address or product selection, please contact us before dispatch.

We cannot guarantee that changes can be made after an order has entered processing.

4. Consumer Rights

Nothing in this policy limits your rights under Australian Consumer Law.