WARRANTY POLICY

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1. Consumer Guarantees

Our products come with consumer guarantees that cannot be excluded under Australian Consumer Law.

These rights apply regardless of whether a product also has a manufacturer’s warranty.

2. Manufacturer’s Warranty

Some products may include a manufacturer’s warranty.

Where applicable, the warranty period, coverage and conditions will be stated on the relevant product page or in the product documentation.

3. Warranty Claims

If you believe your product has a manufacturing defect or fault, please contact us with:

Your order number or proof of purchase.

A description of the issue.

Photos or videos, where appropriate.

We will review the claim and advise you of the next steps.

4. Warranty Exclusions

A manufacturer’s warranty may not cover:

Damage caused by misuse or accidental impact.

Unauthorised repairs or modifications.

Normal wear and tear.

Damage resulting from failure to follow product instructions.

Use of incompatible accessories or consumables.

These exclusions do not remove any rights available under Australian Consumer Law.

5. Additional Consumer Rights

Our warranty policy operates in addition to, and does not replace, your rights under Australian Consumer Law.