TERMS & CONDITIONS
Last Updated: November 11, 2026
1. Introduction
Welcome to vendrioa.com. These Terms & Conditions govern your access to and use of our website and your purchase of products from us.
By accessing this Website or placing an order, you agree to be bound by these Terms & Conditions.
Business Information
Store Name: vendrioa.com
Business Name: [Legal Business Name]
Contact Email: [Email]
Business Address: [Business Address]
2. Products and Product Information
We offer a range of products, including personal care mist devices, portable humidifiers, medical nebulisers and related accessories.
We make reasonable efforts to ensure that product descriptions, images, specifications and prices are accurate. Product appearance, packaging or specifications may occasionally vary due to manufacturer updates.
Customers should carefully review product descriptions, specifications, intended use and safety instructions before purchasing.
Not all misting or humidifying products are medical devices. Medical products are identified and described separately where applicable.
3. Prices and Payments
All prices displayed on our Website are in United States Dollars (USD).
All payments are processed in USD. Customers should ensure that their payment method supports USD transactions.
Your bank, card issuer or payment provider may apply currency conversion fees or international transaction fees. These fees are determined by your financial institution and are not controlled by us.
Any applicable taxes and shipping charges will be displayed at checkout before payment.
We reserve the right to correct pricing errors, update product prices and cancel orders where permitted by law. If an order is affected by a pricing error, we will contact the customer and arrange an appropriate resolution, including a refund where required.
4. Orders and Order Acceptance
When you place an order, you will receive an order confirmation.
An order confirmation does not necessarily mean that the order has been accepted for fulfilment. Orders are subject to payment verification, product availability and applicable legal requirements.
We reserve the right to contact customers if additional information is required to verify an order.
5. Shipping and Delivery
Orders are dispatched from our local warehouse in Australia and delivered through Australia Post.
Estimated delivery is approximately five (5) business days after dispatch. Actual delivery times may vary depending on the destination, public holidays, weather conditions and carrier operations.
Please refer to our Shipping Policy for further information.
6. Returns and Refunds
Returns, refunds and replacements are handled in accordance with our Returns & Refunds Policy and the Australian Consumer Law.
Nothing in these Terms & Conditions excludes, restricts or modifies any rights or remedies available to consumers under the Australian Consumer Law.
7. Product Use and Safety
Customers must read and follow all product instructions, safety warnings and maintenance guidelines before using any product.
Medical devices must only be used for their intended purpose and in accordance with the manufacturer’s instructions.
Our product information is not a substitute for professional medical advice, diagnosis or treatment.
8. Intellectual Property
All website content, including text, graphics, images, logos and website design, is protected by applicable intellectual property laws.
You may not reproduce, distribute or commercially use our website content without prior written permission, except where permitted by law.
9. Limitation of Liability
To the extent permitted by law, we are not responsible for losses arising from improper product use, failure to follow product instructions or unauthorised product modifications.
Nothing in these Terms limits any consumer guarantees, rights or liabilities that cannot legally be excluded under Australian law.
10. Changes to These Terms
We may update these Terms & Conditions from time to time. Updated terms will be published on this page with a revised date.
11. Governing Law
These Terms are subject to the applicable laws of Australia. Nothing in these Terms limits any mandatory consumer rights available under applicable Australian law.
12. Contact Us
If you have any questions about these Terms, please contact us:
Email: [Email]
Business Name: [Legal Business Name]